Business Requirements Analysis
Requirements analysis is critical to the success or failure of implementing an information systems software solution.
Our experts can guide you through the process of analysing and documenting essential business requirements. This lets you launch your information systems solution with confidence, knowing that with expert guidance, you will quickly realise the value of your investment and maximise the benefits for all of your stakeholders.
Business Process Improvement
Engage with our consultants to eliminate waste and re-invigorate processes across your business.
In a world that demands more for less, continuous improvement is critical to drive growth, foster competitive advantage and achieve operational excellence.
Operational improvement needs to be targeted if it’s to deliver measurable results, be sustainable and become embedded in your culture. We recommend, where appropriate, investing in technology that works for your entire business, not just parts of it. Our experience has shown us that enterprise technologies can be positive – but they also carry a risk if not implemented properly, or if the underlying business processes aren’t fit for purpose. At Pinnacle Business Solutions, we can help to ensure that your business is ready to embrace – and fit to maximise the potential of – new technology.
Access the single source of truth through our 3rd party integration capabilities and enjoy a smooth go-live using our proven and structured approach.
We understand the chaos that can ensue when data doesn’t marry up across systems or people are working from contradictory data. Our integrations with 3rd party systems put an end to this, eliminating duplication and ensuring every single person involved in the project can access and share high-quality data.
Our team can help you implement your information system solutions, using our proven, structured approach. Our world-class project management consultancy allows you to meet your objectives quickly and with minimal disruption. We use our expertise to keep your priorities under control, providing bespoke facilities and onsite or remote implementation so you can get up and running with confidence.
MatriX Training and Support
A training program that is tailored to meet your unique business requirements – with around the clock world-class technical support
Our flexible, affordable training can be delivered onsite, online or both. During our interactive and lively training sessions, you will learn from experts who have extensive industry knowledge and hands-on experience. We tailor each training session to ensure that it’s designed around your business processes and job roles.
At Pinnacle, we have an easy to use web-based helpdesk system. Our experienced teams are dedicated to providing world-class technical support around the clock, ensuring that our services are there when you need them most. All of our customers receive fast and efficient responses - we understand that any queries or issues with MatriX-EPS need to be dealt with speedily so that projects can remain on schedule. On top of this, you will receive regular product updates to ensure your software runs seamlessly.